About Us

We’re a fast-growing 3PL specializing in furniture logistics, retail delivery, and customer fulfillment. Our team partners with leading furniture brands to deliver best-in-class logistics performance - from warehouse to customer home.

We’re expanding fast and looking for a Director of Operations who can bring energy, innovation, and leadership to our multi-site operations. This role is ideal for someone who thrives on building strong teams, improving systems, and driving operational excellence across multiple accounts.

What You’ll Do

Oversee and scale operations across multiple high-volume furniture retail accounts.
Lead regional and site managers to ensure top-tier service and client satisfaction.
Leverage tools like DispatchTrack and WMS platforms to streamline performance, routing, and delivery execution.
Identify and implement process improvements to boost efficiency, reduce costs, and elevate customer experience.
Serve as the key operational contact for client relationships and contract performance.
Travel 50-75% to visit warehouses, retail clients, and regional teams.

What You Bring

7+ years of leadership experience in 3PL operations, logistics, or retail distribution.
Deep familiarity with DispatchTrack and modern warehouse management systems (WMS).
Proven success managing multi-site logistics and client relationships.
Strong leadership and team development skills - you know how to motivate and align people around goals.
Hands-on, data-driven approach with the ability to balance strategy and execution.
Willingness to travel extensively within the U.S.

Why You’ll Love It Here

Competitive salary + performance-based bonus.
Rapidly growing company with room for advancement.
Work directly with national furniture retailers and innovative logistics teams.
High-impact role where your decisions drive real results.

If you’re a proven operations leader who loves solving problems, leading people, and improving performance through technology and teamwork - we want to hear from you.

Direct Impact Logistics

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