The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:

Emergency Programs Assistant

Job Code:

PP0089

Supervises Directly:

New or Revised:

Revised

Regular or At-Will:

At-Will

Date Last Revised:

1/20/2026

Exempt or Non-Exempt:

Non-Exempt

Compensation Approval Signature:

Union/ Non-Union:

Non-Union

Department Name and Division:

OEM-Central Administration

Administration

Salary Schedule:

Non-Union Salary Range

Cost Center Code:

201000

Grade:

NU14

Essential Position:

Yes

Reports To:

Director, Emergency Management

EEO Code:

Paraprofessionals

Work Format

Hybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Emergency Programs Assistant is responsible for the implementation and coordination of DC Water’s Emergency Alert System and Office of Emergency Management procurement, logistics, and budget support. Acts as support, assisting in updating the DC Water Continuity of Operations Plan (COOP), DC Water Emergency Management Plan (EMP), Liaises with the Office of Training and development coordinating DC Water’s Incident Command System training and exercise program.

Essential Duties & Responsibilities:

Operates and sustains the DC Water Emergency Alert System (DC Water Alerts) including coordinating with IT and communications, sending alerts, creating reports, data entry, employee, and contractor sign up, and supporting user questions and requests.
Develops and maintains inventory management, storage, and documentation associated with emergency preparedness supplies.
Ensures emergency management vehicles are scheduled to be maintained, properly supplied, evaluated, and tested regularly, and manages the deployment of vehicles, at the direction of the Director, or designee.
Supports the Director, or designee, in maintaining, updating, and analyzing data associated with continual improvement, planning documentation and training and exercise activities.
Supports the Director, or designee, as a liaison with other utilities, regional jurisdictions and the Council of Governments to coordinate Mutual Assistance efforts during emergency situations.
Supports the Director, or designee, with document maintenance (plans, policies, procedures) and preparedness trainings and exercises.
Assists in schedules and logistics of emergency management trainings and exercises, planning, activations, and after-action meetings.
During activations of DC Water Incident Management Team, serves as a unit leader within the Planning Section. This includes supporting the development of the Incident Action Plan and Incident Briefing Documents for emergency and planned events.
Keeps up to date with internal and external emergency management issues and provides information and updates as required.
Performs other related duties and projects as assigned at the discretion of the immediate supervisor.

Supervisory Responsibilities: N/A

Key Working Relationships: Supports the Emergency Management Department and interacts with co-workers throughout the entire Authority.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:

Three (3) years of progressive administrative services experience inclusive of one (1) year of disaster and emergency planning experience preferable in a utility or organization utilizing the Incident Command System

Minimum Education Requirements:

Associates’ Degree in Administration, Emergency Management, Homeland Security or related field from an accredited college or university or the equivalent combination of education and experience consisting of a high school diploma or General Educational Development (GED) certificate and five (5) years of progressive administrative services experience inclusive of one (1) year of disaster and emergency planning experience preferable in a utility or organization utilizing the Incident Command System

Required Skills:

Knowledge of the Incident Command System (ICS) or similar crisis management system

Skill in performing data collection and report presentations.

Ability to analyze information under emergency operating conditions and directing the course of action to be taken.

Ability to demonstrate and apply emergency and/or disaster planning principles and practices.

Ability to demonstrate proficiency in assisting in the management and coordination of disaster recovery operations.

Excellent oral and written communication skills.

Must possess strong organizational and interpersonal skills.

Ability to establish and maintain effective working relationships.

Ability to interact with employees and with all levels of management.

Ability to perform well in a team environment.

Ability to multi-task and manage several projects or activities at one time.

Utilizes personal computers and maintains a working knowledge of applicable software programs (e.g., Microsoft products), etc.).

Ability to work extended hours during a 24/7 emergency event.

Required Licenses & Certifications:

N/A

Required Languages:

English

Physical Requirements:

General office conditions. Field work may involve exposure to severe conditions (weather, dust, heavy pollen, potentially toxic vegetation, insects, hostile domestic pets, etc.)

Preferred Skills & Qualifications

Preferred Experience:

N/A

Preferred Education Requirements:

N/A

Preferred Skills:

N/A

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water :

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.

Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.”

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email complianceada@dcwater.com.

DC Water

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