Cynch is a Series A company that has grown revenue 4x in the past year. We build unique applications of neuro-symbolic artificial intelligence to support the best accounting and tax professionals in the industry, helping them provide world-class financial services. We have a mix of remote and onsite employees, with offices in San Francisco, the South Bay, and the East Bay.

We're looking for our Director of IT. You'll wrangle an admittedly fragmented set of systems and processes, then build something better: a streamlined IT practice built for security, ease, and durability.

This is truly a hands-on role. You should be equally comfortable operating at both strategic and highly technical levels — designing and documenting the roadmap while also implementing the underlying systems. You will personally build what you design.

The role is hybrid, based out of either our Pleasanton or Cupertino office.

What You'll Do

Build the IT function

Bring together IT across the company under a single function
Establish clear ownership and accountability for IT across the company
Reduce shadow IT and standardize tools and processes
Decide how IT should scale (internal hires, MSPs, or a hybrid approach)
Hire and manage IT staff as the company grows
Define and own the company's IT roadmap

Modernize technical infrastructure

Consolidate and manage our identity platform
Implement and manage device management for both Mac and Windows environments
Manage desktop, SaaS, and virtual apps (on Azure)
Wrangle and organize vendors
Improve onboarding, offboarding, and employee IT experience
Ensure reliable IT support across remote and office environments

Security and compliance

Improve identity, access management, and endpoint security
Implement practical security controls and policies
Partner with engineering and leadership on security practices
Prepare the company for SOC2

About You

:10+ years of IT experience, 3 years management experience, ideally in a startup or high-growth company
Experience implementing identity platforms such as JumpCloud, Okta, Azure AD, or Google Workspace
Experience managing Mac and Windows fleets with MDM tools such as Jamf, Kandji, or Intune
Expertise in deploying and managing SSO, MFA, SCIM provisioning, RBAC, and access lifecycle management
Experience preparing a company for SOC2
Experience managing SaaS systems, vendors, and reducing shadow IT
Ability to automate workflows and integrations
Demonstrated ability to bring order to fragmented, fast-moving environments by standardizing systems, documenting practices, and building durable IT infrastructure across multiple offices.

What Success Looks Like

Within your first 6 months you will have:

Completed gap analysis for SOC2 readiness
Chosen and implemented a unified identity platform across the company
Completed documentation of IT onboarding and offboarding for remote, onsite, and hybrid employees
Implemented automated SCIM provisioning
Reduced shadow IT by auditing existing SaaS tools and establishing a clear approval and procurement process
Established additional priorities defined with executive leadership.

Work Model: onsite initially, then :3 days/week + as-needed, driven by both tax season and technical demands.

California salary range: $160k - $185k

Cynch AI

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Director of IT