Cross Catholic Outreach is a Catholic ministry with an ecumenical staff of Catholic, Protestant, and Eastern Orthodox believers working in unity to provide food, water, housing, education, orphan support, medical care, micro-enterprise, and disaster relief, and the love of our Lord Jesus Christ to the poorest of the poor in more than 30 countries around the world. We believe strongly in unifying Christians in this mission of mercy, and we believe that creating a welcoming work environment for all Christian faiths is essential to achieving our ministry goals.

Best Christian Workplace Certified 2026

Position Title: Donor Program Services Data Coordinator

Department: Donor Program Services

Reports to: Records Quality Supervisor

Position Location: Remote

Position Summary:

Example of a Position Summary: Under the direction of the Records Quality Supervisor and in collaboration with the DPS team, the Data Coordinator works to advance fundraising efforts through the management and maintenance of constituent data. The Data Coordinator will ensure the quality, accuracy, and integrity of constituent biographical, engagement, and giving data in the database.

Educational or Certification Requirements:

Bachelor’s degree preferred.

Experience Requirements:

Demonstrated experience in donor/constituent record management, data analytics, business operations, and/or data management.
Strong understanding of the goals and guiding principles of the fundraising profession and familiarity with databases and data management principles.

Knowledge, Skills, & Character Required:

Proficiency with Word, Excel, Outlook, PowerPoint, and Access as well as familiarity with donor database systems
Experience with query and reporting
Familiarity with databases and data management principles
Familiarity with data privacy and protection laws and best practices
Excellent oral and written communication skills, as well as interpersonal, organizational, and motivational skills.
Familiarity with data mining, wealth identification, screening, and other prospect programs
Sensitive to and supportive of Christian-based fundraising
Customer service with a solution-oriented approach
Commitment to professional ethics in working with highly confidential, sensitive information.

Duties:

Supports Development in the administration of system integrity and quality control by monitoring data entry and the database for inaccurate data to eliminate duplicates and inaccuracies
Works with the Development and DPS team to ensure accurate processing and coding of gifts
Provide support for Development through tracking and moving of constituents through various donor programs from incept through stewardship
Produce statistical, research, and inception management reports and recommendations to provide strategic and tactical advice to meet fundraising goals
Design and execute complex queries and export files for varied purposes, including bringing resolution to system/data deficiencies or errors, etc.
Support coordination and oversight of core donor data, including the monthly giving program
Monitor and maintain data quality within the donor database by undertaking associated data clean-up
Resolve issues with key stakeholders as needed on matters relating to donor data, data integrity, and process improvement
Work with frontline fundraising teams, DPS, and Tech Services teams to assess/identify needs on new functionality provided; and support rollout of those initiatives, including efforts to ensure all users are aware of key issues relating to process changes, system changes/upgrades.
Help maintain policies, procedures, and reporting functions for donor data
Provide training when necessary for data entry and records maintenance
Respond to requests from frontline fundraising teams and internal stakeholders to ensure they are fulfilled/addressed appropriately
Help identify opportunities to improve data accuracy and completeness, as well as opportunities for process improvement and automation
Provide support for forecasting, budgeting, and process improvement necessary for the successful planning and execution of campaign mailings
Other duties as assigned
Please note that we have been adding new language to all our job descriptions this year. Depending on the role, please include the appropriate physical requirements, along with the travel statement below:
This role requires the ability to perform standard office functions, including prolonged sitting, standing, and computer use. Occasional lifting, carrying, or moving materials weighing up to 20 pounds may be required. OR
This position may require occasional domestic and/or international travel to attend meetings, trainings, conferences, or organizational events. Travel may be conducted by airplane, automobile, bus, or other reasonable means. Travel frequency is expected to be limited and scheduled in advance when possible.

Pay: $20.67 - $24.38 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid parental leave
Paid time off
Vision insurance

Work Location: Remote

Cross Catholic Outreach

Latest Jobs

Data Coordinator