Job Summary

Seeking a highly motivated and results-driven Warehouse Operations Manager to oversee the daily operations of our 3PL warehouse locations. The ideal candidate will have 5-7 years of experience managing 3PL operations, order execution, inbound/outbound logistics, rate negotiations, routing execution, road & rail solutions, space planning, order fulfillment, and customer service. This hands-on role will manage daily execution of our 3PL warehouse locations. Additional skills include strong individual ownership, innovative problem solving, data analysis, and exceptional customer service.

Key Responsibilities

Direct 3PL warehouse operations, ensuring timely and accurate operational execution.
Coordinate inbound/outbound inventory flows to optimize inventory availability across multiple 3PL locations.
Lead 3PL shipping execution per retailor routing guides, compliance, and shipping standards.
Actively negotiate FTL, LTL, Small Parcel rates with various carriers ensuring cost effective and on-time delivery.
Manage space and capacity planning to optimize 3PL warehouse productivity.
Supervise order fulfillment to ensure shipping executes on time and complete.
Guide inventory control processes, including cycle counts and reconciliation.
Lead creative logistics solutions to navigate challenges, improve on-time delivery, and elevate customer service.
Develop and maintain standard operating procedures (SOPs) for warehouse activities.
Monitor 3PL warehouse standards ensuring clean and productive warehouse environment.
Coordinate effectively with Account Managers, Production, & Inventory Planning ensuring seamless logistics and supply chain operations.
Implement and monitor warehouse performance metrics to measure & drive chargeback recovery.
Utilize warehouse management systems (WMS) to optimize storage and retrieval processes.

Qualifications

Bachelor's degree in Logistics and Supply Chain Management or related field.
5-7 years of experience in warehouse execution and operations team management.
Proficiency in Warehouse Management Systems (WMS).
Outstanding data management with high level O365 & Excel functionality.
Strong inventory control and process improvement skills.
Superior customer service communication.
Excellent team leadership and communication abilities.
Certified Supply Chain Professional (CSCP) and Lean Six Sigma Green Belt is a plus.
OSHA Safety Certification is beneficial.

Skills

Warehouse Management Systems (WMS)
3PL Operations
Retail/Wholesale Logistics & Distribution
Freight Rate Negotiations
FTL, LTL, Small Parcel
Logistics Coordination, Road & Rail, (US, Canada, Mexico, UK)
Inbound/Outbound Received and Fulfillment
Space Forecasting and Planning
Data Management & Analysis (advanced O365, Excel, ERP)
Problem Solving
Communication
Process Improvement
Team Leadership

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