Bosch Building Technologies – VP, Central Technical Services

About Robert Bosch GmbH

Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations.

Bosch Building Technologies Integrator Business

The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.

Job Summary

We are seeking a VP, Central Technical Services to own the strategy, delivery, and performance of our customer-facing IT services and infrastructure that underpin our building technology solutions.

This Role Has Two Core Mandates

Digital Service Center Program - technical product management, engineering, and cybersecurity for our common, shared digital services that connect customer facilities to our managed offerings.
Infrastructure Delivery Team - design, deployment, and lifecycle support of customer-specific IT infrastructure (non-common, non-shared) that support building technology subsystems.

You will lead teams of technical analysts and engineers and work closely with operations, software, sales, and customer stakeholders to deliver scalable, secure, and reliable platforms that enable Managed Connectivity and Digital Service & Operations offerings.

Responsibilities

Digital Service Center Technology Program
Own the technical roadmap for shared / common services that sit between customer sites and our digital platforms (e.g., connectivity, VPNs, remote access, monitoring, hosted applications).
Collaborate closely with the Digital Service Center to align with real-world branch and customer needs, ensuring the DSC technology delivers the required outcomes.
Lead technical product management and engineering for these services:
- Needs analysis, market reviews, product evaluations, solution roadmapping
- Feature backlog, release planning, and continuous improvement.
Ensure security-by-design:
- Identity and access management, hardening, patching, logging, and secure remote access patterns.
- Coordination with cybersecurity stakeholders and customer InfoSec teams.
Provide Tier 3/4 engineering support to the operational Digital Service Center team:
- Complex incident resolution, root cause analysis, and problem management.
- Tooling, observability, and automation to improve reliability and reduce MTTR.
Standardize reference architectures and patterns for connecting customer environments to our managed platforms and 3rd‑party cloud services.
Infrastructure Delivery Team
Lead the team responsible for design, deployment, and support of customer-specific IT infrastructure (non-common infrastructure) that underpins building technology systems.
Establish and enforce standards for technical design, documentation quality, and architecture consistency across all customer-specific infrastructure deployments, ensuring repeatability, reliability, and alignment with Systems Analyst best practices.
Oversee delivery of enterprise-grade infrastructure, including:
- Network (LAN/WAN/VPN), server, and storage platforms.
- Windows Server, Active Directory, Entra ID integrated environments, and Azure-hosted services.
- Virtualization platforms and virtualized application stacks.
Guide the team in architecture and implementation of:
- Application layers for subsystems (e.g., Video Management Systems, Access Control Systems, Building Automation Systems).
- Supporting services such as databases (including advanced configurations like SQL Always On or similar HA/DR designs).
Oversee advanced software deployments, upgrades, and complex troubleshooting:
- Version management, regression risk mitigation, rollback planning.
- Coordination with vendors for escalations and defect resolution.
Support lightweight software development and scripting to:
- Integrate systems where no off-the-shelf connector exists.
- Automate provisioning, configuration, and monitoring workflows.
Advise customers on IT/OT convergence:
- Best practices for segmenting, securing, and operating infrastructure that supports building subsystems (physical security, AV, BMS, etc.).
- Alignment to customer enterprise standards while ensuring solution performance and availability.
Leadership & People Management
Build, lead, and develop high-performing teams of technical analysts, engineers, and architects.
Establish clear roles, accountabilities, and career paths within Central Technical Services.
Foster a culture of:
- Engineering excellence and design discipline.
- Documentation, standardization, and re-use of patterns.
- Continuous learning in networking, cloud, cybersecurity, and building technology.
Service Governance & Delivery Excellence
Define and own standards, reference architectures, and technical design patterns for:
- Managed Connectivity
- Digital Service & Operations platforms
- Customer-specific infrastructure supporting building systems
Set and track KPIs such as:
- Infrastructure availability and performance.
- Security posture (vulnerabilities, patch levels, incidents).
- Delivery quality (on-time / on-budget, rework, defect rates).
- Customer satisfaction / NPS for technical delivery.
Customer, Vendor, and Internal Stakeholder Management
Act as a senior technical leader and point of escalation for key customers.
Support pre-sales and solution design for complex opportunities:
- RFP responses, solution architecture, risk assessments, and costing.
Manage relationships with key technology vendors and service providers:
- Participate in roadmap discussions, escalations, and joint solution development.
Collaborate closely with:
- Service operations (Digital Service Center)
- Security, AV, cabling, and construction project teams
- Corporate IT, cybersecurity, and finance

Supervisor Duties

In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Professional Competencies

Strategic & Systems Thinking – able to design end-to-end architectures that span customer sites, cloud, and managed services.
Execution & Delivery – strong program and project delivery discipline for complex, multi-site infrastructure deployments.
Security & Risk Mindset – designs with resilience, security, and lifecycle in mind.
Customer Orientation – balances engineering purity with practical, value-focused customer outcomes.
Leadership – builds high-performing teams and creates clarity in complex environments.

Required Qualifications

10+ years in IT infrastructure / systems engineering, with at least 5 years in a people leadership role (manager, senior manager, director).
Proven experience delivering enterprise network, server, storage, and virtualization solutions.
Hands-on background with:
- Windows Server, AD, Entra ID / Azure AD.
- Azure or other major cloud platforms.
- Virtualization (e.g., Hyper‑V, VMware, etc.).
- Enterprise networking (routing, switching, VPNs, firewalls).
Strong understanding of cybersecurity principles and secure design for connected facilities / OT environments.
Demonstrated ability to translate customer requirements into scalable, supportable technical designs and services.
Experience working with mission-critical systems where uptime, resiliency, and security are non-negotiable.
Excellent communication skills, able to interface credibly with:
- Customer IT and security teams
- Executive stakeholders
- Internal engineering, operations, and project teams

Preferred Qualifications

Experience in building technology, physical security, or OT (e.g., VMS, access control, BMS, SCADA, industrial networks).
Certifications such as:
- Network/security certifications (e.g., CCNP/CCIE, CISSP, etc.)
- ITIL or similar service management frameworks
Experience leading managed services or 24x7 operational environments.
Background in productizing technical services (defining offerings, SLAs, pricing inputs, and delivery models).

Physical Demands

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

Additional Information

Compensation: $135,000 - $169,000 (DOE)
Working Hours: This position generally works Monday- Friday, overtime and on call when necessary
Travel Requirements: Occasional travel may be necessary
Benefits:
Medical
Dental
Vision
Flexible Spending Accounts
401K w/ company match
Life/AD&D/LTD
Paid Vacation/Sick/Holidays
Employee Assistance Program
Pet Insurance

Equal Employment Opportunity Statement

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Equal Opportunity Employer, including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

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Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email talentacquisitionteam@climatec.com. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Climatec, LLC

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