Cleveland Controls designs and manufactures precision pressure switches and air sensing solutions used in HVAC and industrial equipment worldwide.

We are looking for a hands-on Quality Manager to lead our ISO 9001 Quality Management System and drive continuous improvement in a precision manufacturing environment.

This role is ideal for someone who enjoys owning the full quality function—from customer and supplier quality to internal process improvement—while working closely with engineering and operations.

Starting Salary: $100,000.00 annually

Key Responsibilities

Quality Systems & Compliance

Lead and maintain the ISO 9001 Quality Management System (QMS)
Ensure compliance with customer specifications and regulatory requirements
Lead internal audits and external certification audits

Product & Process Quality

Establish quality standards for precision-manufactured components and assemblies
Develop inspection strategies for incoming, in-process, and final product verification
Drive corrective and preventive actions (CAPA) and root cause investigations

Customer Quality

Serve as the primary contact for customer quality concerns and corrective actions
Lead structured problem-solving using 8D, 5 Why, and Fishbone analysis
Support customer audits, PPAPs, FAIs, and product qualification activities

Supplier Quality

Manage supplier qualification, performance monitoring, and corrective actions
Conduct supplier audits and support supplier development initiatives

Continuous Improvement

Lead initiatives to reduce scrap, defects, and process variation
Apply quality tools, including SPC, PFMEA, control plans, and process capability analysis
Support Lean and Six Sigma initiatives across manufacturing

Leadership

Lead and develop the quality team, including engineers, technicians, and inspectors
Provide training on quality standards and procedures
Promote a culture of quality, accountability, and operational excellence

Qualifications

Education & Experience

Bachelor’s degree in Quality, Manufacturing, Mechanical, or Industrial Engineering, or equivalent experience
5–10 years of manufacturing quality experience
Experience managing or supporting ISO 9001 quality systems
Experience in electromechanical, HVAC, controls, industrial components, or precision manufacturing environments preferred

Technical Skills

Root cause analysis and structured problem solving
Statistical quality methods and SPC
Quality audits and regulatory compliance
Cross-functional leadership and strong communication skills

Preferred Certifications

ASQ Certified Quality Manager (CMQ/OE) or Certified Quality Engineer (CQE)
Six Sigma Green Belt or Black Belt
ISO 9001 Lead Auditor

Quality Metrics Experience

Experience managing KPIs such as:

Customer PPM
Internal scrap/defect rate
Supplier quality performance
Corrective action effectiveness
Cost of Poor Quality (COPQ)

Benefits

Medical, Dental, Vision, and Life Insurance
FSA / HSA and Employee Assistance Program
Paid holidays, vacation, and PTO
401(k) retirement plan

Cleveland Controls™

Latest Jobs

Manufacturing Quality Manager (ISO 9001 / HVAC / Industrial)