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Claim Assist Solutions, LLC

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Job Title: Jr Systems Administrator

Location: San Antonio Office

Job Summary

We are seeking a highly skilled Jr Systems Administrator to join our IT team. This role requires expertise in managing network security, identity, and endpoint security, with a focus on Fortinet firewalls, Cisco Meraki switches, Okta for identity and access management, and a variety of security tools, including SentinelOne, Tenable, and a SIEM solution (such as Sumo Logic). The ideal candidate will also be proficient in Microsoft Intune for endpoint management and be responsible for ensuring the security, performance, and reliability of our IT infrastructure.

Key Responsibilities

Network & Security Management:
- Configure, manage, and troubleshoot Fortinet firewalls to maintain robust network security and monitor potential vulnerabilities.
- Oversee Cisco Meraki switches, ensuring proper configuration and performance optimization within the network.
- Collaborate with network engineers to design and implement secure network architectures.
Identity & Access Management (IAM):
- Assist with Okta, including user provisioning, SSO, MFA policies, and overall IAM processes to ensure secure and seamless access across systems.
- Regularly review and update IAM policies and protocols to meet security best practices.
Security Monitoring & Threat Management:
- Implement and monitor SentinelOne and Tenable to ensure endpoint protection and vulnerability management are active and updated.
- Configure and manage the SIEM (Sumo Logic or equivalent) to provide proactive monitoring, incident response, and threat detection.
- Perform regular audits and security assessments to maintain compliance and enhance the security posture.
Endpoint Management & Policy Enforcement:
- Utilize Microsoft Intune to manage and secure end-user devices, ensuring compliance with organization-wide security policies.
- Develop and enforce device management policies, including configurations, restrictions, and security baselines.
Documentation & Process Improvement:
- Document all configurations, changes, and procedures to facilitate knowledge sharing and ensure alignment with IT best practices.
- Identify opportunities for process improvements and automation to increase operational efficiency and reduce risk.

Qualifications

Education: Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
Experience: 2+ years of experience as a Systems Administrator or similar role, with a focus on network security and identity management.

Technical Skills

Proficiency in configuring and managing Fortinet firewalls and Cisco Meraki switches.
Strong knowledge of Okta for IAM, including user lifecycle management, MFA, and SSO.
Hands-on experience with SIEM tools (Sumo Logic or similar) for monitoring and threat detection.
Experience with SentinelOne and Tenable for endpoint security and vulnerability management.
Proficiency in Microsoft Intune for device and policy management.

Compensation: $65,000-$75,000 annual salary

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