Supply Chain Director

Full-Time | Remote / Hybrid | Travel Required

Chompshop is a fast-growing education and toy startup creating tools that help kids become inventors and problem-solvers. This is a foundational hire that will shape how we source, move, and deliver products as we scale.

About the Role

We're looking for a hands-on Director of Supply Chain to own our supply chain operations, from purchase orders and inventory management to 3PL relationships, compliance, and shipping optimization. You'll be equally comfortable building strategy and getting into the details. This role reports directly to the CEO and is a critical part of our leadership team.

Key Responsibilities

Inventory & Purchasing

Manage inventory levels across all SKUs to prevent stockouts and minimize overstock
Place, track, and manage all purchase orders from creation through receipt
Build and maintain demand forecasting models using historical sales data and forward-looking inputs
Lead seasonal inventory planning in close collaboration with marketing and finance

Partner & 3PL Management

Serve as the primary point of contact for all 3PL and fulfillment partners
Onboard new partners: developing scorecards, SLAs, and integration workflows
Conduct regular performance reviews with partners and hold them accountable to KPIs
Travel to warehouses and distribution centers to build relationships and identify operational gaps

Compliance & Documentation

Organize and maintain all compliance documentation (certs, customs, labeling, product compliance)
Stay ahead of import/export regulations, tariff changes, and retailer compliance requirements
Build and maintain SOPs for every key supply chain workflow

Freight & Cost Optimization

Own relationships with freight brokers and carriers; negotiate rates proactively
Monitor shipment timelines and intervene early when delays are at risk
Audit freight invoices and identify billing errors or overcharges
Identify consolidation and routing opportunities to reduce per-unit shipping costs

Strategy & Continuous Improvement

Build dashboards and reporting to give leadership real-time visibility into inventory health, lead times, and costs
Develop risk mitigation plans for supply disruptions, single-source suppliers, and geopolitical exposures
Evaluate and implement supply chain tools (WMS, TMS, ERP integrations) as we scale
Partner with finance on cash flow planning tied to PO payment schedules and inventory cycles

What We’re Looking For

5+ years of supply chain, logistics, or operations experience, ideally in consumer goods & e-commerce
Proven experience managing 3PLs, freight partners, and overseas suppliers
Strong command of inventory management, demand planning, and PO workflows
Experience with compliance documentation and import/export regulations
Data-driven mindset: comfortable building models in Excel/Sheets and working toward more sophisticated tooling
Excellent communicator who can hold partners accountable while maintaining strong relationships
Willingness to travel to warehouse and distribution sites as needed
Startup or high-growth company experience strongly preferred - you're comfortable with ambiguity and building from scratch

Bonus Points

Experience with Shopify, Amazon Seller Central, Walmart Marketplace, ShipHero, ShipBob
Experience with international freight and customs brokerage
Familiarity with retailer compliance programs (EDI, routing guides, chargebacks)
Prior experience evaluating or implementing ERP or WMS systems
Background in sustainable sourcing or packaging initiatives

Compensation

Base salary: $145,000 – $180,000, commensurate with experience
Comprehensive health, dental, and vision benefits
Flexible PTO and remote/hybrid flexibility
Travel stipend for on-site warehouse visits

Chompshop

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Supply Chain Director