About the Role

Our client is seeking a strategic and operationally strong Vice President of Infrastructure & Operations to lead enterprise technology infrastructure, cloud operations, IT service management, and end-user computing functions. This leader will be responsible for delivering secure, scalable, and highly reliable technology services across a complex, regulated environment.

This is a high-impact leadership opportunity for someone who thrives at the intersection of operational excellence, infrastructure modernization, resiliency, and people leadership.

Location

Boulder, Colorado

What You’ll Be Responsible For

Leading enterprise IT infrastructure and operations across cloud and on-prem environments
Driving operational excellence through ITIL-based service management practices
Overseeing cloud operations, systems administration, networking, endpoint management, and collaboration platforms
Ensuring high availability, disaster recovery, business continuity, and service reliability
Partnering with Information Security on governance, vulnerability remediation, and risk management initiatives
Managing vendor relationships, managed services providers, and operational budgets
Building and developing high-performing infrastructure and operations teams
Leading infrastructure modernization and continuous improvement initiatives

Ideal Background

10+ years of progressive IT infrastructure and operations experience
5+ years of leadership experience managing technical teams
Strong background in IT operations, cloud infrastructure, networking, systems administration, and IT service management
Experience with ITIL frameworks, incident/problem/change management, and operational metrics
Expertise in resiliency, disaster recovery, business continuity, and service reliability
Experience operating within regulated environments
Strong executive communication and stakeholder management skills

Preferred Experience

Financial services, banking, or credit union experience
Hybrid infrastructure environments (cloud + on-prem)
Microsoft ecosystem experience including Azure, Microsoft 365, Windows Server, and Active Directory / Entra ID
Infrastructure automation, observability, scripting, or infrastructure-as-code experience
Certifications such as ITIL, AWS, Azure, CISSP, CISM, PMP, or CCNP

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