Job Summary

The Director of Information Technology provides strategic and operational leadership for C3 Industries’ enterprise-wide technology initiatives, driving innovation, scalability, and resilience across a complex multi-state cannabis operation. This role leads the Retail IT, Facilities IT, and Infrastructure Administration teams to ensure all systems—from cultivation to point-of-sale—are reliable, secure, and optimized for growth.

The ideal candidate combines hands-on technical expertise with visionary leadership and disciplined project management. This position requires a collaborative problem-solver capable of aligning IT infrastructure, security, and automation initiatives with organizational objectives while balancing cost efficiency and performance.

Job Duties

Core duties and responsibilities include the following. Other duties may be assigned.
Lead and mentor teams across Retail IT, Facilities IT, and Infrastructure Administration, fostering collaboration, accountability, and operational excellence.
Define and execute a multi-year IT roadmap that strengthens infrastructure resilience, cybersecurity posture, and system automation.
Champion organizational efficiency through process modernization, automation, and continuous improvement initiatives.
Cultivate strong cross-functional partnerships with retail, cultivation, HR, finance, and executive leadership to ensure alignment of technology strategy with business goals.
Oversee the design, deployment, and support of enterprise IT infrastructure, including servers, networking, cloud services, and end-user computing.
Manage Microsoft 365 administration, identity and access management (Entra ID), and endpoint compliance via Intune.
Lead website and network security initiatives, ensuring up time and protection through advanced Cloudflare configurations and WAF rule management.
Direct tactical and strategic decisions related to hardware selection, lifecycle management, and vendor evaluation, balancing performance, scalability, and cost efficiency.
Implement comprehensive Cost-Benefit Analyses (CBAs) and Total Cost Management (TCM) frameworks to guide procurement, renewals, and capital planning decisions.
Administer and optimize SQL-based reporting systems, ERP integrations, and data pipelines supporting analytics, compliance, and business intelligence functions.
Ensure cybersecurity best practices, backup strategies, and disaster recovery protocols across all facilities and systems.
Lead enterprise-wide IT initiatives—including cloud migrations, ERP rollouts, retail expansions, and infrastructure standardization projects—from planning to deployment.
Develop and maintain IT project portfolios, timelines, and risk assessments using structured project management methodologies.Communicate project status, dependencies, and ROI to leadership through dashboards, reports, and stakeholder briefings.
Serve as a trusted advisor to leadership on emerging technologies, automation opportunities, and system integrations that drive business value.
Oversee contract negotiation, vendor performance, and service delivery across all IT domains.
Develop and manage operating and capital budgets, forecasting IT expenditure with an emphasis on cost optimization and lifecycle value.
Benchmark and assess emerging technologies for fit, scalability, and long-term ROI.

Supervisory Responsibilities

Directly supervises the Helpdesk, Retail and Facilities Administrators

Job Requirements

Education: Bachelor’s degree in IT Systems Management, Computer Science, Computer Engineering, Business Administration, or equivalent experience required.
Experience: Minimum 7+ years of progressive IT leadership designing, implementing, and supporting enterprise-level infrastructure across hybrid cloud and on-prem environments.
Proven success standardizing, scaling, and automating IT systems within multi-site or multi-departmental organizations.
Technical knowledge building scalable integrations using APIs across core platforms.
Strong technical background in network architecture, including deep expertise with Cisco Meraki (HA failover, performance tuning, security, and Wi-Fi design) and familiarity with Fortinet or equivalent platforms.
Demonstrated proficiency in Microsoft 365 administration, cloud-based applications, SQL, and automation tools.
Experience developing and executing technical roadmaps and strategies that align with business objectives and ensure measurable milestone achievement.
Solid understanding of enterprise architecture concepts including API-based integrations that bridge front-end and back-end business systems.
Hands-on experience managing ERP, POS, and data analytics systems; Cannabis Industry technology or compliance experience highly desirable.
Demonstrated ability to lead complex projects using Agile or hybrid project management frameworks, ensuring clear communication, risk management, and delivery excellence.
Skilled in Cloudflare administration, hardware selection, and performing Cost-Benefit Analyses (CBA) and Total Cost Management (TCM) to drive informed financial decisions.
Exceptional organizational and communication skills—able to manage multiple priorities, build credibility with stakeholders, and operate effectively in fast-paced, evolving environments.
Strong results orientation and commitment to quality, performance, and accountability.

C3 Industries

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