The VP, Global Logistics & Supply Chain serves as the strategic architect of Build-A-Bear’s next-generation supply chain—transforming the global movement of goods into a faster, smarter, AI-enabled, data-driven engine that powers our Workshops, e-Commerce business, and Global Wholesale channels. This leader will shape the future of how Build-A-Bear delivers joy around the world, bringing innovation, precision, and agility to every step of the supply chain journey.

As Build-A-Bear continues to grow as a multi-channel global company, the VP, Global Logistics & Supply Chain will bring bold vision, operational excellence, and forward-thinking leadership to build a scalable, resilient, and highly responsive supply chain that supports growth, elevates the Guest experience, and creates meaningful enterprise impact.

Responsibilities

Oversee a complex, high-velocity, global ecosystem that includes:
- Leading our flagship fulfillment hub in Columbus, Ohio
- Driving efficiency through our China Warehouse operations
- Managing a network of Global 3P Partners to ensure seamless delivery across international borders
- Synchronizing supply chain efforts for our Domestic and International Partner-Operated locations and our emerging Wholesale division
Design and implement a 5-year roadmap for a scalable supply chain that anticipates the demands of a growing footprint
Lead the charge in adopting AI-driven forecasting, inventory placement, and automated logistics systems
Modernize processes within our Columbus facility and Global 3PL network to improve speed-to-market, reduce costs, and enhance the Guest experience
Act as a bold partner – value the deep institutional knowledge of current teams while introducing next generation thinking and high-performance standards
Use advanced analytics to influence executive decision-making, providing clarity and confidence in our global growth strategy

Required Qualifications

10+ years of senior-level experience in Logistics & Supply Chain, specifically within the Toy, Apparel, or high-volume Consumer goods sectors
Demonstrated expertise in managing complex international logistics, including deep experience with Asian manufacturing hubs and European distribution
Strong background in Supply Chain IT (WMS, TMS, ERP) with a specific passion for how AI can revolutionize logistics
Demonstrated ability to pivot between supporting 600+ physical store locations and building the infrastructure for a massive Wholesale and e-Comm surge
Track record of inspiring teams through change, fostering a culture of partnership, and leading with radical transparency and data.

Behavioral Traits For Success

Analytical depth and fact-based thinking
Disciplined, organized work style
Independent problem solving
Big-picture strategic thinking
High standards and quality orientation
Decisiveness and assertiveness in expertise
Ability to anticipate risks and problems
Comfort with pressure and complex challenges

Working Environment

Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
Hybrid work schedule
Some travel is required. Up to 50% globally

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

Decision-making, judgment, and execution
Communication, ability to articulate vision, strategy, and results
Strategic and creative thinking
Leadership of team
Ability to foster team collaboration, communication, and performance
Development and execution of a scalable 5-year global supply chain roadmap
Achievement of supply chain service levels
Inventory accuracy, placement, availability, and
Successful implementation and adoption of AI-enabled forecasting, analytics, inventory planning, and logistics technology
Operational efficiency
Cost management and productivity improvement
Strength of vendor, 3PL, and cross-functional
Stakeholder Feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may be deemed appropriate

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VP, Global Logistics & Supply Chain