POSITION SUMMARY: The IT Network Specialist is responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security. They monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures. They also provide user support and training and collaborate on network upgrades and expansions.

This position is eligible for remote work and requires approximately 20% travel within the Maumee, OH area.

What We Offer

Hourly wage of $30 - $36 based upon experience
6.5 paid holidays per year + 2 Floating holidays
Approximately 8 days of PTO within first year
Full slate of benefits to include health, dental, vision, and 401k

Essential Responsibilities

Supports and maintains servers, networks, desktop hardware, software, and applications
Identity Management in Entra, active directory and OneLogin
Group Policy cleanup, design and implementation
Management and maintenance of mobile devices in Intune and Apple Business Manager
Support on/off boarding of employees and devices
Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support
Maintains current firewall and VPN architecture
Review/support current WAN and LAN infrastructure including various remote connectivity
Management of various software systems to support infrastructure including SIEM, RMM and other management tools
Ownership of Patch Management and application cleanup
Maintain and evaluate security systems and security protocols
Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure
Basic phone and voice mail system administration and maintenance
Be a point of escalation for other staff for resolution of technical support issues
Documentation of network infrastructure and applications
Ability to manage projects of various sizes according to agreed-upon budgets and schedules
Required to be part of the on-call rotation of the IT team
Provides support for peripheral devices such as printers, scanners, cameras, etc.
Supports outside presentations for continuing education presentations that are sponsored by supported practices

Competencies

Experience in the Healthcare Industry is preferred.
Excellent interpersonal, written, and verbal communication skills.
Detail oriented with strong organizational skills.
Proven ability to administer the Office 365 Suite, including configuration management, application deployment, and patch updates.
Ability to obtain knowledge and skills on the job or through educational courses
Strong analytical skills and problem-solving ability
Polite, professional, and courteous
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
Ability to effectively sustain multiple, simultaneous tasks
Available to work flexible schedule and additional hours as required, including nights and weekends

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

Physical Activity: Standing, stooping, reaching, walking, lifting, keying, talking
Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
The worker is required to have close visual acuity to perform each activity of the position
Occasional travel is required for this position and requires a valid driver’s license

Bridgeview Eye Partners

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IT Network Specialist