Lead Restoration Technician

Boston Harbor Water Restoration

When someone's property floods, suffers water damage, or experiences a disaster, they need help immediately.

That's where we come in.

Boston Harbor Water Restoration helps homeowners and businesses recover from property damage by stabilizing the situation quickly and rebuilding what was lost.

This job isn't just about demolition or drying equipment.

It's about solving problems, taking ownership, and leading a job from first call to final walkthrough.

We're looking for a Lead Restoration Technician who can run a job site autonomously — someone who doesn't need to be told what to do next, because they already know.

What You'll Do

Restoration jobs move quickly and require someone who can take charge, make decisions, and see a project through without hand-holding.

In this role, you'll own multiple aspects of the restoration process from start to finish.

Emergency Response

Respond to emergency calls for water damage and property disasters
Assess the situation and make the call on scope and approach
Stabilize the property and prevent further damage
Set up drying equipment and containment

Job Leadership

Run point on assigned jobs from intake through completion
Perform and direct demolition of damaged materials
Oversee mitigation work and job site setup
Keep the job moving and make real-time calls when issues come up

Client Interaction

Scope restoration projects independently
Sign new jobs on-site with confidence

Documentation

Independently manage documentation — photos, notes, and job records — without oversight
Ensure every project is properly and thoroughly documented for insurance and internal tracking
Catch documentation gaps before they become a problem down the line

What Success Looks Like

Successful Lead Technicians in this role:

Take full ownership of a job with minimal supervision
Solve problems on-site without waiting for direction
Maintain high job quality while moving efficiently
Communicate clearly with clients and keep the office informed
Document thoroughly enough that anyone could pick up the file and understand the job
Step in wherever needed to move the job forward

This role is for someone who likes to hustle, take ownership, and lead.

A Day in the Life

A typical day might include:

Responding to an emergency water damage call and taking the lead on-site
Extracting water and setting up drying equipment
Directing demolition of damaged materials
Documenting the entire job independently — photos, notes, records
Loading equipment and prepping for the next call

Some days are calm. Some days are chaotic.

You'll often work longer hours during emergencies, but those who thrive in this role enjoy the fast pace and the autonomy that comes with it.

This Role Is NOT For You If

You prefer slow, predictable workdays
You don't like physical work
You need someone else to tell you what to do next
You'd rather follow than lead

This role requires initiative, urgency, ownership, and accountability.

Requirements

Proven experience running restoration jobs independently — not just assisting
Strong hands-on experience performing restoration demolition
Confident and thorough with job documentation systems — able to manage it without being reminded
Willing to respond to after-hours calls, nights, and weekends
Strong leadership instincts and the judgment to make calls in the field
Strong work ethic and a track record of reliability

Compensation

We reward people who take ownership and lead the way when emergencies happen.

Compensation includes:

Competitive base pay, commensurate with experience running jobs independently
1.5x overtime pay for hours over 40
401k with company match

Because restoration work often involves emergencies, Lead Technicians frequently earn significant overtime.

Why Join Boston Harbor Water Restoration

We are a small, fast-growing company with a lean team.

That means people who lead well here get real opportunities to grow — including into larger leadership roles as we expand.

Working here means:

Growth Opportunities — We invest in people who show initiative and deliver results.

Fast-Paced Work — No two days are the same.

Real Impact — You help people recover from disasters and get their homes back — and you lead the charge doing it.

If This Sounds Like You

Apply and tell us:

Describe a job you ran on your own from start to finish — what happened, and how did you handle it?

We're looking for people who lead with ownership, solve problems, and want to grow with the company.

Pay: $28.00 - $33.00 per hour

Benefits:

401(k) 2% match

Work Location: On the road

Boston Harbor Water Restoration

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Lead Restoration Technician