Lead Operations for an Industry Leader

Boschung America, part of the global Boschung Group, is seeking an experienced Operations Manager to lead our Vehicle Business Division from our North American headquarters in Addison, Illinois.

If you're a hands-on operations leader with experience managing service organization, logistics, warehouse operations, and customer delivery for heavy equipment or specialty vehicles, we'd like to hear from you.

You'll play a key leadership role ensuring every customer order is executed flawlessly—from purchase order through delivery, commissioning, and ongoing service support.

About Boschung America

Boschung America delivers innovative equipment and technology that helps airports, municipalities, and transportation agencies maintain safer roadways and runways.

Our product portfolio includes:

Airport and municipal maintenance vehicles
Surface condition management systems

We pride ourselves on delivering premium products backed by exceptional customer support throughout the entire equipment lifecycle.

What You'll Do

As Operations Manager, you'll oversee the daily operations of our Vehicle Business Division, including:

Operations Leadership

Lead all day-to-day operational activities
Drive operational efficiency and continuous improvement
Ensure compliance with safety and quality standards

Service Operations

Oversee field service, warranty, preventative maintenance, and commissioning
Resolve major customer issues
Support technician development and staffing

Order Fulfillment & Equipment Delivery

Manage customer orders from purchase through final delivery
Coordinate delivery schedules with global production facilities
Oversee transportation, logistics, customs, and delivery schedules
Ensure equipment inspections, commissioning, and customer acceptance
Develop standardized delivery processes

Warehouse & Inventory

Lead warehouse operations and inventory control
Improve warehouse efficiency and workflow
Manage freight providers and transportation costs
Optimize inventory while maintaining customer support levels

Facility Management

Oversee operations of our Addison headquarters, warehouse, and service facility
Manage maintenance, vendors, security, utilities, and operational assets
Support future facility improvements and expansion

Customer Success

Serve as the operational escalation point for key customers
Support customer visits, demonstrations, and contract execution
Build strong relationships with airports, municipalities, contractors, and government agencies

What We're Looking For

Required Qualifications

Bachelor's degree in Business, Engineering, Operations, Supply Chain, or related field (or equivalent experience)
8+ years of progressive operations leadership experience
Experience in heavy equipment, specialty vehicles, airport equipment, municipal equipment, transportation, or industrial service
Strong leadership and organizational skills
Experience with ERP, CRM, and inventory management systems
Excellent communication and project management abilities
Ability to travel throughout the U.S. and Canada (approximately 20–30%)

Preferred

Airport maintenance equipment experience
Municipal vehicle operations experience
International logistics and customs knowledge
Warehouse management experience
Warranty administration experience

Why Join Boschung America?

You'll have the opportunity to:

Lead a growing operational organization
Work with world-class equipment and technology
Collaborate with an international team
Make a direct impact on customer satisfaction and operational excellence
Help shape the future of Boschung America's Vehicle Division

NO AGENCIES OR RECRUITERS. We are not accepting calls, emails, or unsolicited candidate submissions from staffing firms or search agencies. Any unsolicited resumes will be considered the property of the company, and no placement fees will be paid.

Boschung America

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