Scheduler

Location: Pompano Beach, FL

Job Type: Full Time

Department: Administration

Reports To: Corporate Scheduling Manager, with a secondary (dotted-line) reporting relationship to the local Area Operations Manager

Application Requirement:

To be considered for this position, you must complete the Predictive Index Behavioral and Cognitive assessments.

Please complete both assessments using the link below before or immediately after applying:

CLICK HERE TO COMPLETE ASSESSMENTS

About Blue Streak

Blue Streak Couriers is a leading provider of customized transportation and last-mile delivery solutions across the Southeast. We specialize in reliable, time-sensitive deliveries for a wide range of industries, powered by a team that values safety, professionalism, and operational excellence. Our culture is built on accountability, teamwork, and continuous improvement, making Blue Streak a place where dependable, high-performing individuals can grow and succeed.

Position Overview

Blue Streak Couriers is seeking a detail-oriented, organized, and customer-focused Scheduler to support our Large Package Box Truck division. This role is responsible for coordinating daily delivery schedules, communicating directly with customers and drivers, and ensuring accurate execution from scheduling through billing.

This position plays a critical role in maintaining service reliability, operational efficiency, and customer satisfaction. The Scheduler must be able to manage multiple moving parts, communicate clearly, and make real-time decisions in a fast-paced environment.

This role requires consistent availability Monday through Friday from 7:00 AM to 4:00 PM. This schedule may change within reason as the business dictates.

The Opportunity

This is not a passive, sit-back type of role. You are at the center of daily operations.

You will be responsible for keeping deliveries on track, solving problems as they happen, and ensuring both customers and drivers are supported throughout the day.

Every decision you make directly impacts service levels, customer relationships, and overall operational performance.

If you take pride in staying organized, communicating clearly, solving problems quickly, and being someone your team can rely on, you will succeed in this role.

What You’ll Do

Coordinate and Execute Scheduling

Build and manage daily delivery schedules for drivers
Assign routes efficiently to meet customer expectations and operational needs
Adjust schedules in real-time based on changes, delays, or issues

Communicate with Customers and Drivers

Confirm delivery details with customers and address any changes or concerns
Provide clear, timely communication to drivers regarding assignments and updates
Respond to phone calls and emails professionally and efficiently

Monitor and Manage Operations

Track deliveries and driver progress throughout the day
Identify and resolve issues proactively before they escalate
Ensure all deliveries are completed accurately and on time

Ensure Accuracy and Accountability

Verify order details, delivery completion, and billing accuracy
Maintain detailed and organized records of daily operations
Ensure compliance with company procedures and customer requirements

Support Continuous Improvement

Work with operations leadership to improve scheduling efficiency
Identify patterns, issues, or opportunities to improve performance
Contribute to a team environment focused on accountability and results

What You Bring

Organization and Attention to Detail

You can manage multiple tasks without losing track of important details
You understand that accuracy is critical in scheduling and billing
You take pride in keeping things organized and running smoothly

Communication and Professionalism

You communicate clearly, confidently, and professionally
You can handle conversations with customers, drivers, and internal teams effectively
You remain composed under pressure

Problem Solving and Ownership

You take initiative to solve problems rather than waiting for direction
You stay calm and focused when issues arise
You take ownership of outcomes and follow through

Work Ethic and Reliability

You show up consistently and are ready to perform
You can be counted on to handle responsibilities without constant oversight
You stay engaged throughout the day, even when things get busy

Basic Qualifications

High school diploma or equivalent required
Minimum 2 years of experience in customer service, scheduling, logistics, or similar role
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to work in a fast-paced, multi-tasking environment

Bonus (Not Required)

Experience in logistics, transportation, or dispatching
Familiarity with scheduling or route management software

This role is critical to our operation, and we depend on every team member to stay organized, communicate effectively, and perform at a high level every day.

Our Core Values

At Blue Streak, how we work matters just as much as what we do. Our team is built on:

EXCELLENCE – We do the job right, every time
SAFETY – We protect our people and our customers
TRUST – We show up, follow through, and do what we say
INNOVATION – We look for better, faster, smarter ways to operate
LOYALTY – We are loyal to our team. Our team is loyal to our customers. Our customers are loyal to us.

Why You’ll Love It Here

Consistent Full-Time Schedule

Monday through Friday, Full-time shift.

Impactful Role

You play a direct role in keeping operations running smoothly and customers satisfied.

Team Environment

You’ll work with a team that values accountability, communication, and getting the job done right.

Stability and Growth

We are a growing company with opportunities for advancement for strong performers.

Benefits That Matter

Medical, Dental, Vision, Life, and Disability insurance
401(k) with company match
Paid Time Off (PTO)
Employee discounts and additional benefits

Blue Streak Couriers is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Blue Streak Couriers

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