Position Summary

The Director of Distribution & Logistics is responsible for leading and optimizing the company’s end-to-end global logistics, fulfillment, and distribution network through third-party logistics providers (3PLs), transportation partners, distributors and integrated supply chain systems.

This role ensures efficient, scalable, and cost-effective operations while maintaining high service levels across retail, wholesale, e-commerce, marketplace, distributor and direct-to-consumer channels. The Director will drive logistics strategy, oversee 3PL performance, manage international transportation and import operations, and lead the development of integrated systems, data visibility and operational processes that support continued company growth.

The ideal candidate combines strong operational leadership with expertise in omnichannel fulfillment, retailer compliance, Amazon and marketplace operations, global logistics, supply chain systems integration and data-driven process improvement.

Key Responsibilities

Strategic Leadership & Network Design

Design and optimize a global 3PL network that supports omni channel retailers and e-businesses like Amazon
Evaluate, select and onboard new 3PL partners and build scalable logistics processes supporting business expansion and operational complexity
Evaluate emerging logistics technologies and digital tools to improve efficiency, visibility and scalability
Lead process redesign and continuous improvement initiatives to improve automation, throughput, service performance and cost efficiency

3PL Management & Transportation Operations

Own all 3PL relationships including contract negotiation, SLAs, KPIs, pricing and ongoing performance management
Establish structured operating cadences including weekly operational reviews, scorecards and quarterly business reviews
Ensure 3PL partners consistently achieve service, cost, quality, inventory accuracy and OTIF performance expectations
Lead RFPs and benchmarking exercises to ensure competitive pricing and operational capabilities
Oversee inbound and outbound transportation operations managed through 3PLs and freight partners
Manage international logistics from Asia-based manufacturing partners including ocean freight, container planning, customs clearance, drayage, transloading and domestic distribution
Manage relationships with freight forwarders, customs brokers, carriers, international logistics providers, monitoring & optimizing freight spend
Monitor and mitigate risks related to tariffs, geopolitical disruption, port congestion, capacity constraints, peak demand periods and transportation delays
Manage retailer routing guide compliance, chargeback mitigation, freight claims and transportation exceptions

Customer Supply Chain & Omnichannel Fulfillment

Serve as primary contact for retailer logistics, distributor operations and customer supply teams
Support customer onboarding, vendor setup, routing compliance and operational scorecard improvement initiatives
Ensure efficient execution of retail replenishment, wholesale orders, direct-to-consumer fulfillment and drop-ship operations
Lead logistics operations supporting Amazon global channels including Vendor Central (1P), FBA, direct import programs and replenishment through regional 3PL networks
Manage inventory flow and replenishment strategies across Amazon fulfillment channels including direct import containers, FBA replenishment and LTL replenishment from domestic distribution centers
Support logistics requirements for Walmart and other major omnichannel retailers
Coordinate logistics operations supporting distributors and customers across international markets including Europe, Asia-Pacific and the Middle East
Reduce retailer deductions, shortages, and operational chargebacks through process improvements, compliance management and improved data accuracy

Inventory, Visibility & Performance Analytics

Partner with Planning, Manufacturing, Sales and Finance to ensure optimal inventory positioning across global distribution network
Improve visibility into inventory, order status, transportation activity and operational exceptions across all nodes
Develop and manage logistics budget including warehousing, transportation, duties and related operational spend
Track and report KPIs including fulfillment cost, cost per unit shipped, OTIF, fill rate, inventory turns and order accuracy
Develop operational dashboards and real-time visibility tools across inventory, fulfillment, transportation and customer service metrics
Drive root-cause analysis and corrective actions using operational and transactional data
Establish KPI governance and standardized reporting across internal teams and external partners

Supply Chain Systems & Data Integration

Lead design and management of data integrations between internal systems, customers, distributors, 3PLs, carriers and marketplaces
Oversee integration and optimization of ERP, WMS, TMS, OMS, EDI, API and related supply chain systems
Own EDI, API, flat-file, and portal-based connectivity supporting orders, inventory, ASN, shipment tracking, invoicing, retailer compliance and drop-ship operations
Partner with IT and external providers to architect scalable integration solutions and operational data flows
Ensure timely, accurate, and automated exchange of operational data across all supply chain partners
Drive improvements in system interoperability, automation, visibility, exception management and process standardization
Lead onboarding of new retail, marketplace and e-commerce trading partners from a systems and logistics integration perspective
Establish governance and standards for supply chain master data, transaction integrity and operational reporting

Compliance & Risk Management

Ensure 3PL partners comply with regulatory, safety, customer-specific, retailer, and international import/export requirements
Manage reverse logistics, and exception management processes in coordination with internal teams and external partners
Maintain operational readiness for audits, retailer compliance reviews, customs requirements and customer performance standards

Cross-Functional Leadership

Partner with Sales, Customer Supply Chain, Finance, Planning, IT, Product Development and Sourcing teams to align operational capabilities with business objectives
Support new product launches, promotional programs and market expansion initiatives with scalable logistics solutions
Lead and develop a high-performing logistics organization focused on accountability, operational excellence and continuous improvement
Foster a data-driven culture emphasizing visibility, ownership, responsiveness and execution

Qualifications

Bachelor’s degree in Supply Chain, Logistics, Business, or related field required; MBA preferred
10+ years of progressive logistics, distribution, or supply chain leadership experience, including significant experience managing 3PL networks in a consumer products or omnichannel environment
Proven success in 3PL selection, contract negotiation, operational governance and performance management
Strong understanding of retailer compliance requirements, routing guides, chargebacks and customer supply chain operations
Experience supporting Amazon Vendor Central (1P), FBA, direct import and omnichannel marketplace fulfillment operations
Experience managing international logistics and import operations from Asia, including ocean freight, customs clearance and duty management
Experience implementing and managing EDI transactions including 850, 855, 856, 810 and 846 transaction sets
Experience working with API-based integrations, middleware and supply chain systems connectivity
Strong understanding of data flows across ERP, WMS, TMS, OMS, retailer portals and e-commerce platforms
Experience managing systems integration projects involving customers, distributors, 3PLs, carriers and external vendors
Strong financial, analytical and operational problem-solving skills
Familiarity with modern supply chain visibility, reporting and analytics tools

Key Competencies

Strategic thinking with strong operational execution
Global logistics and omnichannel fulfillment expertise
Supply chain systems and process integration expertise
Vendor management and negotiation leadership
Data-driven decision-making and analytical problem solving
Cross-functional leadership and organizational influence
Ability to manage complexity across multiple partners, countries, channels and distribution nodes
Continuous improvement mindset with strong ownership orientation

Work Environment & Travel

Regular travel to 3PL partner locations, distribution centers, customer sites and logistics hubs
Ability to manage distributed operations, external partners and cross-functional teams

Blue Marble

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