Title : Director of IT – Infrastructure & Operations

Location : Garner , IA or Omaha, NE ( But 2 Days Garner , IA office in a week to Visit)

Hybrid - 4 Days Onsite

Permanent / Fulltime

Must Be US Citizen or Green Card

Role Summary

The Director of IT – Infrastructure & Operations; (I & O) provides strategic and operational

leadership for the enterprise’s technology foundation. This role defines the vision,

strategy, and execution of core infrastructure, platform services, operations, and IT

service management capabilities that enable reliable, secure, and scalable business

operations. The director drives modernization, innovation, and service excellence while

ensuring strong alignment with organizational objectives and future‑state needs.

Key Responsibilities:

 Set the mission, vision, and strategy for the I&O organization to support

enterprise IT and business priorities.

 Drive enterprise innovation by advancing modern I&O capabilities that strengthen

competitiveness, enhance productivity, and enable transformative technologies.

 Align I&O initiatives with targeted business outcomes and future‑state

capabilities.

 Partner with IT leadership to manage the service portfolio, allocate resources,

and prioritize technical debt remediation.

 Improve IT resilience through enhanced reliability, tolerance, and disaster

recovery readiness.

 Oversee an integrated IT service management (ITSM) ecosystem, including IT

asset management, to ensure efficient, consistent, and end to end service

delivery.

 Maintain governance and controls that support compliance, audit readiness,

operational risk management, and policy adherence.

 Collaborate with security leaders to integrate enterprise security strategy into all

infrastructure and operations practices.

 Strengthen awareness of I&O’s business value and ensure alignment to

customer needs.

 Build strong stakeholder relationships to understand business needs and ensure

cost‑effective IT service delivery.

 Lead IT integration efforts during mergers and acquisitions, to ensure seamless

alignment of systems, infrastructure, security, and operational processes.

 Lead I&O financial planning, ensuring optimized spend, predictable operations

and reinvestment capacity for strategic initiatives.

 Manage vendors, contracts, and SLAs to ensure effective service delivery.

 Build and lead a high‑performing I&O organization that fosters accountability,

collaboration, and continuous improvement.

 Develop talent through coaching, mentoring, workforce planning, and

performance management.

 Cultivate a culture that embraces innovation, service excellence, and

professional growth.

Education & Qualifications

 Bachelor’s or masters degree in computer science, information systems,

business administration, related field, or equivalent work experience

 Ten or more years of progressive IT experience with leadership responsibilities

 Three or more years of experience leading strategy, budgeting, organizational

leadership, and high-performing technical teams.

 Experience in manufacturing or industrial environments

Skills & Experience

 Strong executive leadership with the ability to communicate an I&O vision aligned

to business strategy.

 Effective influencer and negotiator in complex, cross‑functional environments.

 Proven experience streamlining and scaling operations while balancing agility.

 Advanced analytical, strategic planning, and execution capabilities.

 Skilled in consensus‑building and securing support for major IT initiatives.

 Strong business acumen with deep understanding of industry and enterprise

operations.

 Demonstrated ability to develop talent through coaching, mentoring, and

performance management.

 Leadership experience with cloud management, integration, and engineering

practices.

 Ability to leverage AI/ML, automation, and self‑service capabilities to improve

efficiency and experience.

 Expertise in budgeting, financial management, vendor governance, and service

quality management.

BinaryBees Business Solutions LLC

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Director of IT – Infrastructure & Operations