Position Summary

The IT Manager oversees the company’s technology strategy, systems, and cybersecurity while coordinating with a third‑party managed IT service provider. This role ensures reliable and secure technology systems that support office staff, project management teams, and field crews. The IT Manager also manages mobile devices, construction software platforms, and technology vendors to ensure efficient operations across the organization.

Key Responsibilities

IT Strategy & Leadership

Develop and implement the company’s IT strategy aligned with operational goals.
Evaluate new technology solutions to improve productivity.
Plan infrastructure improvements that support company growth.
Lead digital transformation initiatives for field and office operations.

Managed IT Vendor Coordination

Serve as the primary liaison with the third‑party managed IT service provider (MSP).
Coordinate system updates, support requests, and infrastructure changes.
Monitor vendor performance and ensure service level agreements are met.
Participate in strategic IT planning meetings with vendors.

Construction Technology Systems

Set up new users on hardware as needed
Administer software including project management, accounting, estimating, and document control platforms.
Support platforms such as Procore, Accubid, Sage/Viewpoint, Spectrum Accounting, Adobe, Bluebeam, SharePoint, and AutoCAD support.
Assist project managers and field teams with technology tools used on projects.

Cybersecurity Oversight

Work with the MSP to implement cybersecurity protections.
Ensure use of MFA, endpoint protection, firewall security, and backup systems.
Review security monitoring reports and coordinate remediation actions.

Infrastructure & Systems Oversight

Coordinate maintenance of networks, cloud systems, and Microsoft 365 environments.
Ensure reliable connectivity between office locations and jobsites.
Oversee backup and disaster recovery systems.

Mobile Devices & Field Technology

Manage company cell phones, tablets, laptops, and mobile hotspots.
Coordinate procurement, setup, and deployment of devices for employees.
Maintain inventory tracking for all devices.
Coordinate wireless carrier plans and billing.
Ensure devices are configured with required construction apps and communication tools.

Technology Procurement & Asset Management

Manage purchasing of hardware, software, and licenses.
Track IT equipment lifecycle and inventory.
Coordinate equipment replacements and upgrades.

Budget & Vendor Management

Assist leadership with annual IT budget planning.
Evaluate vendor contracts and pricing.
Identify cost‑effective technology improvements.

Qualifications

Education

Bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Experience

4+ years of IT experience preferred.
Experience working with Microsoft SharePoint.
Experience supporting construction or engineering firms preferred.
Experience with Microsoft 365, cloud infrastructure, and cybersecurity systems.

Key Skills

Vendor management
Technology planning
Strong communication skills
Project management
Ability to support office and field personnel

IT Responsibilities Matrix

Responsibility

Internal IT Manager

Managed IT Provider

Technology Strategy

Lead

Support

Cybersecurity Policy

Lead

Implement / Monitor

Network Infrastructure

Oversight

Maintain

Help Desk Support

Escalation / Coordination

Primary Support

Mobile Device Management

Lead

Assist

Software Administration

Lead

Assist

Backup & Disaster Recovery

Oversight

Maintain

System Monitoring

Review Reports

Perform Monitoring

Battaglia Electric, Inc.

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