📍 Indianapolis, IN (Hybrid) | Bath & Cabinet Experts

Keep Our Team Connected & Powered Up

Are you a hands-on IT professional who loves solving problems, supporting people, and keeping operations running smoothly?

Bath & Cabinet Experts is looking for an IT Support & Systems Coordinator to be the go-to resource for everything technology — from employee support to device setup and system coordination.

You'll play a key role in helping our team work efficiently across offices, showrooms, and field locations, ensuring every user and device is ready to perform.

This isn't just a help desk role — it's a chance to own IT processes, partner with leaders, and support a fast-growing, award-winning company recognized as a Top Workplace year after year.

💡 To learn more about career opportunities at Bath Experts, click here.

What You'll Do

Support the Team: Serve as the first point of contact for employee IT issues (hardware, software, and connectivity)
Manage Devices: Oversee the full lifecycle of end-user equipment — from setup and configuration to deployment, decommissioning, and asset tracking
Coordinate Onboarding: Ensure new hires are equipped with the right devices and access from day one, partnering closely with HR and Recruiting
Collaborate with Our MSP Provider: Assign, triage, and escalate tickets, monitor SLA performance, and keep communication flowing between users and vendors
Enhance Systems: Help implement new software, refresh hardware, and support company-wide technology projects
Document & Improve: Maintain IT processes, support guides, and device standards while identifying ways to make them better
Protect Data: Uphold IT security standards and maintain confidentiality at all times

What We're Looking For

3+ years of IT support, help desk, or device management experience
Hands-on experience with Windows, macOS, and iPadOS
Experience partnering with a Managed Service Provider (MSP) or IT vendor
Strong troubleshooting skills and a customer-service mindset
Familiarity with asset tracking tools (like Sortly) and onboarding workflows
Excellent communication and organization skills
A proactive, adaptable problem-solver who takes ownership and gets things done

Why Bath & Cabinet Experts?

Top Workplace Winner (2023-2025) in multiple markets
Fast-growing company and expanding IT department with room to grow
People-first culture grounded in our core values — Professionalism, Integrity, Accountability, Adaptability, and Enterprising spirit
Over 2,000 five-star reviews and $200,000+ donated to local charities — we're as proud of our impact as we are of our products
Competitive pay, full benefits, and a collaborative team that celebrates innovation and continuous improvement

✨ Join us and help power the technology behind a Top Workplace that's growing fast.

👉 Apply today and make your next move with Bath & Cabinet Experts.

Bath & Cabinet Experts

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