This is a full-time, in-person position based at our Knoxville, TN office, working Monday through Friday. Please note that this role is not eligible for remote or hybrid work.

Job Summary

Install, configure, and maintain the Bandit Lites IT infrastructure, primarily at the Knoxville location. Support the needs of the staff and IT team locally and at other Bandit locations as needed. Ensure system stability, security, performance, and user access. Install, configure, and upgrade computer and server systems. Provide routine updates / security patches. Troubleshoot network / hardware / software issues. Offer technical support for various projects.

Responsibilities And Requirements

Essential Duties and Responsibilities for a System Administrator include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Understands, abides by, and instills the philosophy, policies, and procedures of Bandit Lites.
Keep PC’s, servers, and networking equipment up to date on current firmware / software patches
Monitor system performance to prevent bottlenecks and ensure uptime
Perform regular backups and recovery testing in accordance with disaster recovery plans
Provide technical support to all staff for application and connectivity problems
Maintain company databases on various platforms
Install and configure hardware and software
Document system configuration / changes
Train end users on proper operation of various hardware & software systems
On-call after hours for VPN or connectivity issues as well as power outages

Requirements and Expectations

Proficiency with operating systems (Windows 11 & Server, Linux) and virtualization/container technologies (VMware, Proxmox, Docker)
Understanding of networking, including cabling, LAN/WAN, DNS, firewalls, and VPNs
VMware technical associate certification (or equivalent VMware experience)
Proxmox VE training certification (or equivalent Proxmox experience)
MSSQL server management experience
Storage array / iSCSI experience
Active Directory management experience
Strong analytical skills to diagnose and resolve complex technical issues
Ability to conduct research into issues and products as required
Self-motivated, dedicated, and the ability to work alone
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to lift up to 50lbs and to stand/walk for extended periods.
This is not a work from home or remote job. There should be no expectations otherwise. You will be on site

Preferred Skills

Fortinet NCS Specialist level or higher (or equivalent Fortinet experience)
Ability to develop scripts and automate tasks
Strong attention to detail and problem-solving skills
Possess strong work ethic; both reliable and punctual
Ability to work independently and prioritize tasks effectively
Excellent communication skills, both verbal and written
Flexibility to adjust to changing priorities and emergencies
Excellent time management skills and the ability to multi-task
Physical stamina and ability to perform role requirements.

Qualifications

Education: Bachelor’s degree in a related field or equivalent experience, with 3+ years of IT experience.

Experience: 3+ years of experience working in IT with hardware and networking equipment

Job Department: Administration

Job Type: Full Time

Job Location: Knoxville

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Bandit Lites, Inc.

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