Banda Group International (BGI) is a world-class, employee-owned provider of environmental safety, security, technical, and project management support services for a diverse clientele across government and private sectors worldwide. Founded on the principles of environmental, health, and safety (EH&S), BGI is built on a culture of excellence, collaboration, and service. Our people are our greatest asset, and we are always looking for talented individuals who share our values and want to grow with us.

Position Summary

The Systems Administrator is responsible for supporting, maintaining, and improving the organization’s IT infrastructure to ensure reliable, secure, and efficient day-to-day operations. This role plays a key part in managing internal systems, user access, devices, and technical support needs across the organization. The ideal candidate is proactive, detail-oriented, technically strong, and comfortable working in a fast-paced environment while balancing both user support and systems administration responsibilities.

Essential Duties and Responsibilities

Administer, maintain, and support the organization’s IT systems, servers, networks, and business-critical applications
Provide technical support to employees, including troubleshooting hardware, software, connectivity, and access-related issues
Manage user accounts, permissions, group policies, email access, VPN access, MFA, and other identity and access functions
Set up, configure, deploy, and maintain laptops, desktops, mobile devices, printers, and peripherals
Support Microsoft 365 services, including Outlook, Teams, OneDrive, SharePoint, and related tools
Assist with onboarding and offboarding employees, including provisioning and deprovisioning accounts, devices, and system access
Monitor system performance, maintain backups, and support cybersecurity best practices across the environment
Help maintain IT documentation, including system configurations, procedures, troubleshooting guides, and asset records
Coordinate with external vendors, service providers, and IT partners as needed
Escalate or resolve advanced technical issues in a timely and professional manner
Recommend improvements to systems, processes, and overall IT operations
Perform other duties as assigned to support operational needs

Required Qualifications

3+ years of experience in systems administration, IT support, or a related technical role
Strong working knowledge of Windows environments and Microsoft 365 administration
Experience managing user accounts, permissions, and endpoint devices
Understanding of networking fundamentals, security best practices, and troubleshooting methodologies
Strong problem-solving skills with the ability to work independently and manage competing priorities
Excellent customer service and communication skills
Reliable and able to work onsite as needed

Preferred Qualifications

Experience supporting small to mid-sized organizations
Familiarity with Active Directory, Azure AD / Entra ID, Intune, VPNs, MFA, and endpoint security tools
Experience with device management platforms, ticketing systems, and remote support tools
Exposure to cloud-based infrastructure, backup solutions, and business continuity practices
Experience coordinating with third-party IT vendors or managed service providers

What We Offer

BGI offers a competitive salary and a comprehensive benefits package for eligible full-time employees, in accordance with plan documents, including:

Pay depending on experience
Employee Stock Ownership Plan (ESOP) -- giving employees a direct stake in the company's long-term success
100% employer-paid Dental, Vision, Life, STD/LTD for all full-time employees; dependents can be added with payroll contributions
Medical coverage -- PPO or HDHP plan options; dependents can be added with payroll contributions
Abundant employer contribution for HSA enrollees
Accident, Critical Illness, and Voluntary Life Insurance
Robust PTO plan and 11 paid holidays per year
Generous 401(k) with safe harbor program and up to 4% dollar-for-dollar match
$1,500 yearly personal development reimbursement for all levels of employees
Corporate gym membership rates at Orangetheory Fitness
Veteran Support -- Military Leave Program
Excellent working environment with team building and bonding events

How to Apply

If you are interested in this position and meet the qualifications, please submit your resume, cover letter, and salary expectations via the ADP portal.

Banda Group International is committed to hiring veterans and those who have sacrificed for our country. Bring your skills, forge a new path with the BGI family, and continue the bonds of service with fellow veterans.

BGI is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. BGI believes that diversity and inclusion among our teammates are critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Banda Group International, LLC

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