Description

Job Title: Sr. Director of IT Infrastructure & Security

Reports To: CEO

Salary: $135,000 – $182,000

Purpose of PositionThe Senior Director of IT is responsible for the reliability, security, and scalability of all technology infrastructure supporting all operations and corporate environments. This role ensures continuous uptime of mission-critical systems—including servers, RF devices, hardware and network infrastructure—while safeguarding company data and enabling operational efficiency across distribution centers and operations.

Values and Business Practices Non-negotiable

Customer First
We treat employees with respect and dignity
We operate with high business ethics
We don’t lie, steal or cheat to make a living
We are a good corporate citizen
We value our professional relationships
We strive to have a “Continuous Improvement Culture”
Safety
Attitude towards customers
Continued underperformance

Company Expectations

Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

Attitude: Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.

Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.

Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work.

Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.

Follows directions: Follows all written and verbal instructions provided by management, project leader, etc.…

Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.

Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.

Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.

Position Competency

Education & Experience

Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred)
10+ years of IT experience, with 5+ years in leadership roles within distribution, logistics, or supply chain environments
Proven experience supporting multi-site warehouse operations and mission-critical systems

Technical Expertise

Strong experience with:
Warehouse infrastructure (RF devices, industrial hardware, Wi-Fi design)
Multi-site network architecture (SD-WAN, site-to-site connectivity)
Server environments (on-prem, hybrid, cloud)
Cybersecurity in operational environments 2.
Familiarity with WMS/TMS ecosystems and integrations strongly preferred

Role Expectations

Warehouse & Operational Technology Infrastructure

Ensure 24/7 availability of IT systems supporting distribution centers, including RF scanners, equipment, and automation technologies
Oversee deployment, maintenance, and lifecycle management of all IT hardware
Partner with operations leadership to optimize system performance, throughput, and uptime in high-volume environments
Support integration and uptime of automation, robotics, and IoT-enabled devices

Network Architecture (Multi-Site Operations)

Design, implement, and maintain highly available network infrastructure across multiple states and operation
Manage SD-WAN, VPNs, wireless networks (high-density warehouse Wi-Fi), and carrier relationships
Optimize network performance for latency-sensitive operations

Server & Systems Engineering

Design, management and execute cloud-based system
Lead initiatives for system redundancy, failover, and disaster recovery across distribution sites
Manage virtualization environments and cloud integrations supporting scalable operations

Cybersecurity & Compliance

Develop and enforce security protocols to protect operational systems, customer data, and supply chain integrity
Secure warehouse environments, including endpoint protection for mobile and shared devices
Oversee firewall management, intrusion detection/prevention, and network segmentation across sites
Ensure compliance with applicable standards (SOC 2, ISO, customer/vendor security requirements)
Lead incident response planning with minimal disruption to operations

Business Continuity & Risk Management

Establish and maintain disaster recovery and business continuity plans specific to warehouse operations
Ensure rapid recovery capabilities to minimize downtime in shipping and receiving operations
Conduct regular risk assessments across infrastructure and logistics systems

Leadership & Cross-Functional Alignment

Lead IT teams supporting infrastructure, networking, and security across all facilities
Partner closely with Operations, Transportation, and Support Teams to align IT capabilities with throughput and service goals
Drive IT strategy to support growth, new facility launches, and automation initiatives
Build scalable processes to support rapid expansion and multi-site standardization

Vendor & Project Management

Manage vendors supporting warehouse technology, networking, and infrastructure
Lead IT execution for new facility startups, expansions, and system rollouts
Oversee capital planning and budgeting for infrastructure investments
Ensure standardized deployments across all locations

Allen Distribution

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