Overview

The Shipping Manager provides general department management in the area of warehouse and delivery operations and fleet management. Responsible for the safe and efficient operation of the department while maintaining a high level of customer service and meeting budget requirements. Assists and develops direct reports to achieve desired results. Direct responsibility for all department employees to ensure proper orientations, training, development, compensation and working conditions are present.

Key Duties & Responsibilities

Manage shipping performance, including shipping percentages and backorders
Manage logistics performance, including shipping percentages, delivery metrics, and backorders
Oversee all logistics compliance requirements, including maintaining DOT files
Manage budgets and control logistics-related costs across delivery and warehouse operations
Negotiate logistics pricing for freight, leases, shipping materials, and supplies
Oversee loading, transportation, and delivery of products to dealers, contractors, and job sites
Coordinate and schedule logistics and delivery activities to optimize loads, reduce labor hours, and exceed customer expectationsMaintain Department of Transportation (DOT) compliance files
Oversee department budgets and control costs for delivery and warehouse operations
Negotiate pricing for freight, leases, shipping materials, and supplies
Supervise loading and delivery of products to dealers, contractors, and job sites
Coordinate and schedule deliveries to optimize loads, minimize labor hours, and exceed customer expectations
Review paperwork to plan work activities, assign personnel, and balance delivery loads
Manage expense accounts for department personnel
Support the order fulfillment process by working closely with inside sales, production, customer service, and credit teams
Participate in leadership development programs
Create and execute Master Production Schedule (MPS) plans, meet commitments, and work within established guidelines
Guide, motivate, and develop team members to maintain high performance standards
Ensure strict adherence to all safety policies and procedures

Level of Supervision

Directly supervises Delivery and Warehouse teams
May include oversight of Shipping and Receiving personnel

Experience Required

Minimum of 7–10 years of related logistics or distribution experience
Prior supervisory experience in logistics and employee management required
Strong knowledge of delivery operations, DOT regulations, and distribution legalities
Inventory control experience preferred

Education, Licenses & Certifications

Bachelor’s degree required
Equivalent professional experience may be considered in lieu of a degree

Essential Abilities & Skills

Ability to read, write, and communicate effectively in English
Strong sense of urgency and self-motivation with the ability to work independently
Proven ability to work under pressure and meet deadlines
High level of computer literacy and ability to learn new software systems
Excellent written and verbal communication skills
Strong organizational skills with attention to detail
Outstanding customer service orientation

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

shipping management : 3 years (Preferred)
RFQ: 1 year (Preferred)
Manufacturing: 3 years (Preferred)
Glass Industry : 1 year (Preferred)

AGNORA

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