About Us- Acutis Diagnostics is a growing clinical laboratory located in Hicksville, NY. We pride ourselves on providing expert, accurate and concise results as a product of our highly talented and passionate team of professionals. We believe the team we build today will be the foundation of our future success. Role Summary- The Junior System Administrator is responsible for the installation/configuration, operation, and maintenance of the network, systems hardware and software, and related infrastructure. Roles & Responsibilities- IT Infrastructure & Support-

Provide on-site and remote desktop support for internal teams and client environments.
Manage and troubleshoot Microsoft 365 ecosystem (Exchange Online, SharePoint, Intune, Azure AD).
Maintain Windows Server environments (Active Directory, Group Policy, patching).
Support networking infrastructure (TCP/IP, LAN/WAN, DNS, DHCP, firewalls, routing/switching)
Maintain wireless infrastructure (Palo Alto, Cisco, Meraki).
Manage virtualization environments (VMware). Automation & Laboratory Systems-
Assist in automation and DevOps pipelines for lab workflows and internal systems.
Support and manage laboratory automation platforms (e.g., Tecan systems).
Perform minor scripting modifications and troubleshooting for Tecan automation workflows.
Monitor automation performance, uptime, and error handling.
Coordinate with lab and engineering teams to optimize throughput and reduce downtime. Monitoring, Logging & Reliability-
Implement and manage system monitoring, logging, and alerting frameworks.
Track system performance metrics and proactively identify risks.
Ensure high availability of mission-critical systems
Security & Compliance-
Assist in implementing IT security policies and best practices
Conduct basic security awareness training for staff (phishing, password hygiene, access control).
Support identity and access management (IAM) controls and audits.
Maintain compliance with healthcare and data security standards (HIPAA-aware environment). Vendor & Contract Support-
Assist in vendor coordination and contract discussions for IT systems, networking, and automation platforms.
Support evaluation of tools, software, and infrastructure providers.
Track SLAs, performance, and vendor deliverables. IT Service Management (ITSM)- Participate in:
Incident management.
Problem management.
Change management.
Service request fulfillment.
Document resolutions and contribute to continuous improvement
Additional Responsibilities-
Support cloud environments (AWS, Azure, GCP – exposure preferred).
Assist with scripting (PowerShell, Bash, or similar).
Maintain documentation for systems, processes, and configurations.
Perform other duties as assigned Education-
Bachelor's degree in computer science or information technology Experience-
2-3 years in IT or related field. Skills-
1+ years of experience.
Strong communication skills.
Professional demeanor to be able to effectively work with customers and end-users.
A strong interest in cloud platforms and technologies (AWS, Azure, GCP).
Prior troubleshooting/analysis experience.
Experience gained through formal education/labs or side projects in one’s own time will be considered.
Bachelor's degree in computer science or information systems preferred, but not required.
Shell scripting experience or familiarity with AWS services a plus.
Knowledge and experience with Windows and Linux system administration.
Knowledge and experience with implementation and management of infrastructure capabilities such as: identity and access management, OS/App patching systems, Linux/windows scripting. Physical Requirements-
Standing or sitting for an extended period.
Able to lift 25 lbs.
Repetitive wrist motion.
Audible recognition of alarms Time-
Shifts extend until work is finished.
Occasional weekends

Acutis Diagnostics

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Junior System Administrator